Community Resources

AFFORDABLE CLOTHING:

Salvos Store Healesville
193 Maroondah Hwy, Healesville
(03) 5962 2945 
Website: www.salvosstores.com.au/stores/vic/3777-healesville-324
Facebook: https://www.facebook.com/Healesvillesalvosstores/

Opening Hours:
Monday - Saturday: 9:00am - 5:00pm
Sunday: Closed

Combined Churches Op-Shop Yarra Glen
33 Bell St Service Rd, Yarra Glen

Opening Hours:
Monday – Friday: 10:00am – 4:00pm
Saturday: 10:00am – 1:00pm
Sunday: Closed
https://www.facebook.com/yarraglen.opshop/

CENTRELINK SERVICES:

Lilydale Temporary Service Centre (Limited Services)
Kiosk 5
Lilydale Marketplace
33 Hutchinson Street
Lilydale VIC 3140

Opening Hours:
Monday – Friday: 8:30am – 4:30pm

Services staff can help with:   Centrelink
Services you can access using self-service terminals: Medicare, Centrelink, Child Support, My Aged Care and Department of Veterans’ Affairs (DVA)

Employment Services: 13 28 50
https://www.servicesaustralia.gov.au/work

Families & Parents: 13 61 50
https://www.servicesaustralia.gov.au/raising-kids

Youth & Students: 13 24 90
https://www.servicesaustralia.gov.au/education

Other Services:
https://www.servicesaustralia.gov.au/living-arrangements
https://www.servicesaustralia.gov.au/health-and-disability
https://www.servicesaustralia.gov.au/ageing

CORONAVIRUS HOTLINE:

National Hotline: 1800 020 080
Victorian DHHS: 1800 675 398
https://www.coronavirus.vic.gov.au/contact-us
https://www.dhhs.vic.gov.au/coronavirus

DRUG & ALCOHOL SUPPORT:

EACH
1 Badger Creek Rd
Healesville 3777
1300 003 224

https://www.each.com.au/service/drug-and-alcohol-counselling/
info@each.com.au

Opening Hours:
Monday - Friday: 9:00am - 5:00pm
Saturday - Closed
Sunday - Closed

ELECTRICITY FAULTS:

Ausnet Faults: 13 17 99 (24 Hours a day, 7 Days a Week)
Need an interpreter, call 13 14 50
Hearing/speech impaired, call through the National Relay Service. Quote phone number 1300 360 795
Life support customers: 1800 818 832

https://www.ausnetservices.com.au/en/Outages/Electricity-Outages

FAMILY VIOLENCE SERVICES:

EDVOS: 9259 4200 (Head Office)
EDVOS services for the Yarra Valley are now operated through The Orange Door

The Orange Door
4-16 Devon Street,
(Corner Pierson Drive and Railway Grove)
Croydon, 3136
1800 271 150
oema@orangedoor.vic.gov.au

Opening Hours:
Monday - Friday 9:00am - 5:00pm
https://orangedoor.vic.gov.au/

After Hours Support:
https://orangedoor.vic.gov.au/after-hours-support

Services offered:
Women, children and young people's family violence services
Child and family services
Aboriginal services
Men's family violence services


1800 Respect: 1800 737 732

MensLine Aust: 1300 789 978

GAMBLER’S SUPPORT:

EACH Gambler’s Help Eastern
1300 003 224
info@each.com.au
https://www.each.com.au/service/gamblers-help-eastern/

Locations:
2468 Warburton Highway, Yarra Junction
1 Badger Creek Road, Healesville
46 Warrandyte Road, Ringwood

Gambler’s Help
Helpline: 1800 858 858 (24 Hours a Day, 7 Days a Week)
Youthline: 1800 262 376 (24 Hours a Day, 7 Days a Week)
https://gamblershelp.com.au/

HOUSING / CRISIS ACCOMMODATION:

Anchor Inc
Ph: 9760 6400
Out of Hours 1800 825 955

Box Hill Institute - Lilydale Lakeside Campus
Jarlo Dr, Lilydale, 3140
openingdoors@anchor.org.au
https://www.anchor.org.au/services/homelessness-support-services/

Opening Hours:
Monday - Thursday 9:00am - 5:00pm
Friday - 9:00am - 4:00pm


Wesley Mission / Uniting
291A Maroondah Highway
Ringwood, 3134
8870 4000 (Homelessness and housing services)
8870 4020 (Emergency housing)
https://www.unitingvictas.org.au/services/homelessness-housing/

Opening Hours:
Monday - Friday 9:00am - 5:00pm

INDIGENOUS COMMUNITY SERVICES:

Oonah Belonging Place
1A Badger Creek Road
Healesville 3777
5962 2940
admin@oonah.org.au
https://oonah.org.au/

Opening Hours:
Monday - Friday 9:00am - 5:00pm

LEGAL SERVICES:
(Please note that the ECLC website advises that their Healesville Office is currently closed)

Eastern Community Legal Centre
110 River Street
Healesville 3777
1300 325 200
eclc@eclc.org.au
https://eclc.org.au/

Opening Hours:
Tuesday - Thursday 9:00am-5:00pm

NDIS:
1800 800 110
https://www.ndis.gov.au/

NDIS Local Area Co-ordinator Partner:

Latrobe Community Health Service
1800 242 696
outer.east.melbLAC@ndis.gov.au

54-56 Landscape Drive
Mooroolbark 3138
Open by Appointment

1 Eastridge Street
Chirnside Park 3116
Open Monday - Friday 8:30am - 5:00pm

NURSE ON CALL - 1300 60 6024

POISONS INFORMATION CENTRE - 13 11 26

POLICE/AMBULANCE/FIRE - 000

SUPPORT SERVICES:

Lifeline - No person in Australia has to face their darkest moments alone
Call 13 11 14 or
Text 0477 13 11 14 or
Online Chat https://www.lifeline.org.au/crisis-chat/

Kids Helpline - Anytime, Any reason you need to chat. No problem too big or too small.
https://kidshelpline.com.au/
Call 1800 551 800 (24 Hours a Day, 7 Days a Week)
Email: counsellor@kidshelpline.com.au
Webchat: https://kidshelpline.com.au/get-help/webchat-counselling

Beyond Blue - Mental Health Support, Advice, Action
https://www.beyondblue.org.au/
Call 1300 224 636 (24 Hours a Day, 7 Days a Week)
Email: https://www.beyondblue.org.au/support-service/email
Chat Online: https://www.beyondblue.org.au/support-service/chat

Headspace - Youth Mental Health Foundation providing mental health, physical health (including sexual health), alcohol and other drug services, as well as work and study support.
https://headspace.org.au/
Call 1800 650 890
Online Support: https://headspace.org.au/online-and-phone-support/

Headspace Centre
216 Main Street
Lilydale 3140
Ph: 9735 7900

Opening Hours:
Monday - Thursday 10:30am-5:00pm

YARRA RANGES COUNCIL:

15 Anderson Street
Lilydale 3140
1300 368 333 or 9294 6905
mail@yarraranges.vic.gov.au
https://www.yarraranges.vic.gov.au/Home
https://www.yarraranges.vic.gov.au/Community/Community-directory

Healesville Community Link110 River Street
Healesville 3777
Opening Hours:
Monday - Friday 9:00am - 5:00p.m.

Yarra Junction Community Link
2442-2444 Warburton Hwy
Yarra Junction 3797
Opening Hours:
Monday - Friday 9:00am - 5:00p.m.